Question 1

How do I book an event?

Accepted Answer

Simply submit an inquiry through our website! Once we receive your request, our team will review your details and contact you within 24–48 business hours regarding availability, pricing, and next steps.

Please note: Submission of an inquiry does not guarantee booking confirmation.

Question 2

What areas do you serve?

Accepted Answer

We currently serve Toronto & the GTA. If you're outside our standard area, reach out! We may still be able to accommodate your event.

Question 3

Do you require a deposit?

Accepted Answer

Yes. A deposit is required to secure your event date.
Deposits are non-refundable but may be applied toward a future booking in accordance with our cancellation and rescheduling policy.

Question 4

What should guests wear?

Accepted Answer

We recommend comfortable clothing suitable for movement and puppy cuddles. Closed-toe shoes or grip socks may be recommended depending on the event format. Additionally we do ask that you avoid jewlery that is loose fitting or dangles to avoid any choking hazards.

Question 5

Can I reschedule my booking?

Accepted Answer

Absolutely! We understand plans change.
Rescheduling requests made with at least 7 days notice may transfer the deposit toward a future booking date, subject to availability.

Question 6

How many puppies attend an event?

Accepted Answer

The number of puppies varies depending on the event type, duration, group size, and puppy availability to ensure a safe and enjoyable experience for both guests and puppies.

Question 7

What breeds of puppies do you work with?

Accepted Answer

Our experiences feature adorable puppies including Cockapoos, Morkies, and other carefully selected breeds depending on availability and the event experience.

Question 8

Do you travel to private homes or venues?

Accepted Answer

Depending on location and event type, yes! We are able to accommodate private homes, offices, studios, event venues, and special locations.
Travel fees may apply outside our standard service area.

Question 9

Do you offer corporate wellness or team building events?

Accepted Answer

Yes! Our corporate experiences are perfect for team building, employee appreciation, office wellness initiatives, client events, and workplace celebrations.

Question 10

Are your events suitable for children?

Accepted Answer

Many of our experiences are family-friendly! However, event suitability may vary depending on the format.
Children attending events must be supervised by a parent or guardian & have a waiver signed.

Question 11

What types of events do you offer?

Accepted Answer

We offer a variety of puppy experiences including but not limited to: birthday parties, corporate events, puppy Pilates, private bookings, wellness events, and customized experiences. If you have something unique in mind, we'd love to hear about it!

Question 12

What happens if a puppy needs a break?

Accepted Answer

Our puppies’ wellbeing always comes first. Puppies may rotate, nap, hydrate, or take breaks as needed throughout the event.

Question 13

Can events be customized?

Accepted Answer

Absolutely! We love creating personalized experiences tailored to your occasion, theme, guest count, and event goals.

Frequently asked questions